Can't add device

[Firefighter]

I had a nest thermostat and it worked fine.  I got a new router and network, so my nest was offline.  Tried to add the new network name, no luck. Directions said to delete device and add again. Now I can't add the device back.  Frustrated.

[David_K · Accepted solution]

Try these steps:

Change Nest thermostat Wi-Fi network - Google Nest Help