cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Can’t connect to Nest. Directs to google account

Mschneider1434
Community Member

Can’t connect to the app. It direct me to connect with my google account but still won’t connect 

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi Mschneider1434,

 

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with the connection of your Nest device and the Google Home app. But don't worry; help is here. In this case, I just need to ask for some information to provide the best steps:

  • What Nest device do you have?
  • Do you see any error codes on the app or on the device itself?
  • What steps did you take to solve the situation?

Please keep me posted. I'll be waiting for your response.

 

Best regards,

Jenny