Have seen all the answers. There is no migration option on my Nest app. I have 3 houses running on 2 apps mix and match, can't get any support other than the automated crap. If there is truly no support phone I'm replacing everything. And, yes I went through the support questions that supposedly get you to the contact phone option. Doesn't work, defaults to community answers that don't work either. At this point I feel like ripping everything out and replacing it. What a colossal product service fail!!
Does this Google Nest Help topic offer any assistance? It says: "If the option “Migrate to a Google Account” does not appear on the screen, then your account has been migrated."
To contact Support, you need to start with this link. On the "Resources" page, don't select any of the help topics; just click "Next step" to get to the page with phone and chat options:
I can get there but it takes me to community answers. I can't get to the contact phone number which should be the best step. The major problem is there is no phone support for these products.
When I get to the "Resources" page, I do not select ANY of the community answers. I don't click on ANYTHING else on the page. I simply select "Next step" and it goes to the page with contact options.
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
@RickyBobby1, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
I wanted to follow up and see if I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
