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Cannot connect temperature sensor due to nest service connectivity

biged2k2
Community Member

I accidentally deleted my Home inside the Google Home app, so I factory reset my thermostat, created a new google home, and reconnected the thermostat to the home.

However, when I try and reconnect my temperature sensor to my nest thermostat, the following error occurs. I tried deleting the Nest app and reinstalling it, restarting my phone, factory resetting the thermostat, pulling the battery out of the nest temperature sensor. Nothing seems to work. Any ideas?

 

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2 REPLIES 2

biged2k2
Community Member

This actually started working the next day. Was probably a temporary outage.

Jenelyn_O
Community Specialist
Community Specialist

Hi biged2k2,

 

Thanks for keeping me in the loop — I'm glad to hear that your issue is already fixed. If you have any other concerns or questions, please let me know as I'll be locking this thread after 24 hours. 

 

Best,

Jenelyn