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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Nest thermostat incorrect location set time

I have two Nest thermostats that are exactly two hours behind. I can temporarily rectify this.m by changing my address in Home Info via the app to my neighbour’s house but it eventually reverts back. I’ve had the thermostats for over a year and has o...

Paul12 by Community Member
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  • 3 replies
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I can’t see indoor temperature

I restarted and I also did factory reset but I don’t see current temperature of the house. I can see set temperature but I don’t see indoor temperature…  

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Re: installed Nest but won't blow A/C Cold air

Been using my my Nest Learning Thermostat for 3 years with no issues. Once it updated to 6.2-27, it turns the fan off too soon but the compressor keeps running as it's not completed with it's cycle. Tried another Learning Thermostat from my work that...

Nestuser9 by Community Member
  • 3535 Views
  • 11 replies
  • 1 kudos

Nest App

Had both the nest door bell and two nest thermostat working with the Nest App. And now I find there not listed anymore. Tried reentering the entry key on both-resetting wifi.deleting app and reinstalling About to give up

Nest Thermostat Gen 1 battery

Can the Nest Learning Thermostat Gen 1 battery expire, and so require the full thermostat to be replaced? It ran now, and then did not seem to hold a charge as it should.

lgs by Community Member
  • 1709 Views
  • 8 replies
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Baseplate Compatibility between Gen1 and Gen 3

Is the Nest Learning thermostat baseplate for Gen 1 and Gen 3 interchangeable?If I have a Gen 1 installed, and upgrade to Gen 3, can I simply swap out the face? Or do I need to install & rewire the new Gen 3 baseplate?

lgs by Community Member
  • 924 Views
  • 4 replies
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Heatlink has stopped working

Hi, my heatlink has suddenly stopped working. There's power to it but it won't turn on. I've tried turning off the power to it for 5 mins but still won't come on. The boiler is working fine and the heatlink is about 30cm from it. I can also confirm t...

dgoodbourn by Community Member
  • 2473 Views
  • 15 replies
  • 1 kudos

Resolved! AC options disappeared after the winter

Hot day yesterday (103). Went to turn on the AC late in the afternoon and the Nest Thermostat only displayed the heat option, which is odd because we used the ac last summer. Reading up on a few posts you can change the option from Heat to Cold. My N...

Ronstr9387 by Community Member
  • 1468 Views
  • 5 replies
  • 0 kudos
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