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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5043 Views
  • 0 replies
  • 5 kudos

Nest not heating

Unit worked fine for 2 years. Now glows orange but no signal being sent to furnace. 2 other zones on our same furnace with non nest thermostats work fine. I'm feeling its the firmware update as some others have mentioned but Google help won't acknowl...

slieblich by Community Member
  • 51674 Views
  • 65 replies
  • 1 kudos

Nest Scedules

I just installed a nest thermostat. When it first started up it was in sleep setting. I put it in hold mode while trying to get back to comfort setting in schedule. Now I can’t get out of hold! I want to get out of hold and go back to the schedule I ...

almal by Community Member
  • 162 Views
  • 0 replies
  • 0 kudos

defective temperature remote

My Nest thermostat is just three weeks old. The remote sensor quit registering, I put in a new battery, but the remote cannot be found by or connect to the thermostat. I suspect this remote is defective but don't see a mechanism for returning it to G...

Safety temperature

My thermostat won't let me go above 45 degrees in the heat safety temperature. I live in a manufactured home, and worried that my pipes could freeze if the temperature goes down to 45 degrees in my house. I've tried changing it on both the thermostat...

mumado by Community Member
  • 744 Views
  • 4 replies
  • 0 kudos

How can i stop eco temperature?

Please help, this thermostat is driving me crazy. I already switched off the eco temple mode. And I have it in the schedule that at 17.30 temperature set to 20.5 c. When I come home at 18.00 it is 17c in the house. I don't want to freeze in my home b...

Lotte by Community Member
  • 311 Views
  • 0 replies
  • 0 kudos

Resolved! Nest Thermostat Frequent Low Battery Warning

I have four Nest Thermostats (not learning, not E) that were recently installed. They all have a functioning c-wires that measures approximately 26Vac at the thermostat. On two of the thermostats I have gotten "Low Battery" warnings. I installed new ...

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fish_sauce by Community Member
  • 16659 Views
  • 35 replies
  • 0 kudos

Nest thermostat compatibility

Hi. I have a gas furnance; radiator heat, installed about 6 years ago I can not tell by the thermostat I currently have if Nest would be compatible. Can you please advise based upon picture attached? 

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RichieZ by Community Member
  • 185 Views
  • 0 replies
  • 0 kudos
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