01-14-2024 08:40 AM
I have a Nest thermostat model 1.4.
(The tech info makes no mention of the text name of the device).
The Home app simply does not provide any Scheduling capabilities.
So I tried the Nest app. Scanning the QR code from within the Nest app tells me I need to use the Home app. How do I set up a schedule?????
01-17-2024 11:18 AM
Thanks for reaching out and for being a step ahead of us. I'm sorry for the trouble this may have caused you. I'd like to help.
Going over the steps here might help:
Let me know how it goes.
Best,
Jenelyn
01-17-2024 11:26 AM
Not quite accurate. The Schedule feature is buried inside the Gear button not on the device's main page. Need to update your documentation! This is the single most important feature for the thermostat. Really dumb to hide that feature inside another menu.
01-21-2024 06:56 AM
Hi there,
We’re sorry for the inconvenience and thank you for your patience. We'll take your feedback as an opportunity to learn and to be able to provide a better experience in the future. If you come across other information you'd like to pass along or have more questions, feel free to create a new post.
Regards,
Zoe