11-17-2023 11:32 AM
It's so frustrating that nest keeps disconnecting from wifi.
No, wifi is fine. All other devices have no issues at all.
Even nest is fine in general. But once in a while it just goes offline for no reason and non of the troubleshooting works.
For example, I am upstairs and turned the heater off using my phone app. App says it's off. But I see the heater is keep running for more than 10 minutes.
Going downstairs where the thermostat is, it says wifi disconnected. When I manually turned the dial to lower the temperature, then finally the heater is off.
I've had nest for about a year now, and this sort of disconnecting issue had happened more than 10 times. So unreliable.
The worst thing I am worried is when I am away. If I remotely turn on or off, I just can't trust if the command is actually registered as expected. If I am away for days, and turn off didn't register, does that mean the heater will be on all those days?
My basic question is this. Why the wifi is so fragile? I am not asking about it as a thermostat. It's just another wifi device like a computer, phone, smart devices, etc. NONE of them have wifi issues at all. Why is the Nest Thermostat wifi so terrible?
11-17-2023 08:37 PM
How is the Nest wired?
Does it have a C wire installed?
11-17-2023 08:43 PM
Yes
11-17-2023 08:53 PM
Post a picture of the power information from the thermostat.
Follow the steps provided in this help article for On your thermostat under the Power section
Nest thermostat information menu
11-17-2023 08:57 PM
11-17-2023 09:08 PM
That shows that all of your power is good.
Where is the Wifi located to the thermostat?