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Cooling not working

Graeme1111111
Community Member

Hi, just installed new nest learning thermostat. Cooling not working. Had Y1,G,W and R with a jumper to Rc

1 Recommended Answer

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Graeme1111111 

Can you post a picture of the original thermostat's wiring here?


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5 REPLIES 5

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Graeme1111111 

Can you post a picture of the original thermostat's wiring here?


To ensure that I see your reply, please tag me using @Patrick_Caezza

Graeme1111111
Community Member

https://photos.app.goo.gl/KGssKkF8r5paD9b98

Not sure if this picture worked

1000000815.jpg

Graeme1111111
Community Member

1000000822.png

 should I have it in rc Instead of rh ?      The original thermostat had red wire to Rc and a metal plate to R . (In picture, hard to see the R symbol)

Working now. Changed to rc and reseated all 4 wires. Reset nest and seems to work now