Hello diggles14,
Thank you for reaching out to us regarding the concern you've encountered with your Nest Thermostat dial rotation. Did you set it to Heat and Cool mode? If so, here's a quick guide to help you make the necessary changes:
- On your Nest Thermostat, go to the main menu by pressing the thermostat ring.
- You should find an option called "Temperature Mode." Select this option.
- Choose which mode you're currently using right now, either heat or cool only.
- Save the changes and exit the menu.
After making these adjustments, your Nest Thermostat dial should now align with your expectations—turning clockwise to increase the temperature and counterclockwise to decrease it. If you encounter any difficulties or if the menu options are different, let me know.
Best regards,
Mark
