Discount for Nest 4th Gen

[Singham]

I have been receiving emails to upgrade my old nest thermostats (Gen 1/2) for a $130 discount. I have two thermostats. I followed the link in the email about a month ago,  purchased one and got the discount. When I got another similar email earlier this week, I decided to upgrade the second thermostat also. The link in the latest email does not show me any discount, only the full price. Please let me know what do I need to do to avail the discount for the second replacement.

Thanks.

[humbertogarcia]

Hi Singham,

Thanks for posting in the community! I understand you successfully redeemed the upgrade discount for your first Nest Thermostat but are running into an issue getting the discount applied to the second one. No worries, I can definitely help you with this!

To provide you with the best solution, the team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Regards,

Humberto