Dropped nest thermostat and didn't turn on

[2sb1]

Nest thermostat dropped from 4 ft and it does not start now.  Any suggestion to fix it ? 

[gmelanymelissa]

Hi @2sb1,

Thanks for posting here in the community. I'm sorry to hear your Nest Thermostat didn't turn on after a 4ft drop. I'm happy to help!

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

To help us assist you better, please include the link to your Community thread and your Community username.

Let me know if you have any other questions.

Regards,

Melany

[2sb1]

Thank you @gmelanymelissa , I filled the form. 

[gmelanymelissa]

Hi there!

We received your form. I appreciate you taking the time to fill it out. Our team will reach out to you via email to further assist you.
Let me know if you have any other questions.

Best regards,
Melany