ECO / We have adjusted your temperature

[jakegoat]

Hi folks. Had to log a call with Google today to stop the nest changing my temperatures without my permission. All the usual stuff turned off in the app / webpage. During the call it appeared that Google had enrolled me in "Nest Renew" at some point - never requested it and the technician said "you probably just clicked continue".  I doubt it as I'm fairly careful but nevertheless there is a 3rd Party that Google has outsourced to monitor your energy usage and adjust your thermostat. I have solar so I'm very happy to use AC during peak time but I just couldn't understand why it was being turned off / down all the time.

https://nestrenew.google.com/welcome/?utm_source=help-center&utm_medium=google_oo&utm_content=cancel

Hope it helps. 

[GabrielaG]

Hi @jakegoat,

Thanks for reaching out to the community. I'm sorry to hear you are having problems with your Nest Thermostat enrolled in Nest Renew. I'm glad to share more details with you.

To assist you further, please provide the following information:

• What type of Nest Thermostat do you have?
• When did you install the Nest Thermostat?
• What app are you using to control your thermostat?
• Where did you purchase the Nest Thermostat?

I look forward to your response.

Best regards,

Gabriela

[jakegoat]

Hi. My issue is closed per my note above. I just wanted to point people in the right direction as there was literally no way I could have known why an external agent - google or otherwise - had control over my Thermostats. In the hope of helping anyone else, once again, Google had enrolled me into a program called Nest Renew with a 3rd Party which I didn't explicitly request. This let to my Thermostats regularly displaying "shifting target temp 1º until x" which was unwanted or needed as I have solar.