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Echo can't find nest

Yahoogirlz
Community Member

Reset my nest because of problems now my Echo dot can't "discover" it

6 REPLIES 6

Cathal_S
Bronze
Bronze

Hi,

Please have a look at the Google Nest help center link below.

 

https://support.google.com/googlenest/answer/9325080

 

Regards

Cathal,

Regards,
Cathal

It doesn't help with  ECHO not discovering nest after reset

Ryan_G
Community Specialist
Community Specialist

Hey Yahoogirlz,

 

Thanks for reaching out and we're sorry for the delay.

 

After doing a reset on your thermostat, it's recommended to restart your WiFi router to refresh the connection of all your wireless devices.

 

Also, check if your Echo has some updates to install.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey Yahoogirlz,

 

I just wanted to follow up and see if you're still in need of help? Please let me know, as I would be happy to answer any questions you may have.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Have a great day.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

It looks like we haven't heard back from anyone so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

 

Have a great day.

 

Best regards,

Ryan