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Energy history

Adaleine
Community Member

App is not showing yesterday's energy history. It's set on eco. This has never been a problem. Please advise. 

1 REPLY 1

pereztzum
Bronze
Bronze

Hi @Adaleine

 

I'm sorry to hear you're having trouble viewing your energy history. Here are a couple of things you can try to get your app's energy history showing again:

  • Make sure you're running the latest version of the app. Outdated versions can sometimes have bugs that prevent features from working correctly. Most app stores will have an update notification, or you can search for the app and see if an update is available.
  • Restart the App: Sometimes a simple restart can clear up glitches. Close the app completely and then reopen it.
  • Check Internet Connection: Verify that your phone or device has a stable internet connection. The app might need an internet connection to download energy history data.
  • Verify Device Selection: If you have multiple devices connected to the app, ensure you've selected the correct one for which you want to see the energy history.

If those steps don't work, please fill out this form with your feedback.

Regards,

Brandon.