Fan kicks on but condenser will not kick in to cool

[amybd76]

Thermostat has worked fine for a year and a 1/2.And just recently started having issues with cooling.The fan will come on and run but the condenser

will not kick in to cool down the house

[AxelD]

Hi amybd76,

Thanks for posting and sorry to hear about this situation with your thermostat. No worries, help is here! Please take a look at this article Troubleshoot strange heating or cooling behavior, it contains some troubleshooting steps that you can try. 

Let me know how that works.

Regards,

Axel.