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Gen 2 thermostat question

DW5
Community Member

I got notice my Gen 2 thermostat won't have support at the end of October. It looks like it will still work but not remotely so I have to be home. Am I reading that correctly?

3 REPLIES 3

David_K
Diamond Product Expert
Diamond Product Expert

Hi @DW5 

You are correct, you'll still be able to control the thermostat in person using the controls on the thermostat iself.

End of support for Nest Learning Thermostats (1st & 2nd gen) - Google Nest Help

bixieupnorth
Community Member

If you can purchase a 3rd generation thermostat I can confirm that it will work with your existing 2nd generation heat link.

The experts on here always said that it would be the case, despite the Google employee telling me that it wouldn't. 

 

bixieupnorth

masetna
Community Member

I have 2 Gen 2 thermostats and never received discount notice email , Does anyone know how to apply for discounts on new units?

MAS