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Getting a n262 message

davidod0820
Community Member

We have had our Google nest thermostat for over 2 years now.

Did the installation without a c wire.

Works fine up till now.

Keeps giving me a n262 error and the wifi is not connected.

Need help.

1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @davidod0820,

 

Thanks for reaching out to the community! I understand that you've been experiencing some issues with your Nest Thermostat, specifically the "N262" error message. I'd be happy to share some information with you!

Based on the error code, it is necessary to perform some troubleshooting steps on your baseplate. To provide you with the best guidance on these steps, please visit our Contact Us page. Follow the prompts until you reach "Contact Options," and then select "Get a Call."

Please keep me posted with any questions you may have! I'll be happy to help.

 

Best regards,

Debora