09-04-2022 05:13 PM
I have an existing Nest Thermostat that is working fine with the Nest App, I am trying to connect it to the Goggle Home App (doorbell and Goggle mini already connected). I have followed all instructions including restart/setting Nest app and cannot get them connected?
09-04-2022 06:32 PM
If you are logging onto the Google Nest app and the Google Home app with the same Google account and password, you shouldn't have to "connect" your Nest Learning Thermostat to the Google Home app. It should just be there, UNLESS you have never migrated your Nest Account to a Google Account:
https://support.google.com/googlenest/answer/9249866?hl=en
09-04-2022 06:42 PM
I have not, but tried in the Nest app and had no option to “migrate” as I had read in some help tips.
This has been on my IOS phone, should I try to go to my laptop, go to goggle account through browser and try?
09-04-2022 07:28 PM
If you don't have an option to migrate, then perhaps you've already migrated. If you use "Sign in with Google" to log onto your Nest account, then you've already migrated. Do you have more than one "home" set up in the Google Nest app and the Google Home app? If you do, you are able to select which "home" to log into. Is it possible your thermostat is in one "home" and your doorbell and Nest Mini are in another "home"?
Also, you should be logging into the Google Nest app and the Google Home app using the same gmail account and password.
09-04-2022 07:39 PM
OK - those makes sense, I am away from home and out and about. I will investigate this in the morning.
Thank you
09-12-2022 10:13 AM
Hey there,
I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
09-13-2022 12:47 PM
Hey there,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
09-07-2022 12:12 PM
Hey there GradyB0,
I'm just checking up on this thread, did you have any more questions or need any additional help?
Thank you for helping out on this thread, MplsCustomer!
Best regards,
Jeran