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Google Home Thermostat sharing

clive16
Community Member

I have shared the Google Home app with my family members. They can adjust the thermostat temperature. They cannot adjust the hot water to switch it on or off. Any advice on how to do that please? 

1 REPLY 1

jenniffert
Community Specialist
Community Specialist

Hi clive16,

 

Thanks for reaching out here in the community! I'm sorry to hear that your family members can adjust the thermostat's temperature, but they cannot adjust the hot water to turn on and off. I'd be happy to help!

Just to confirm, it seems like you're located in the UK, could you please confirm that? Additionally, please provide the following information:

  • What is the specific model and generation of your Nest thermostat?
  • Can you control the hot water rather than the family members? If so, which app are you using?

Please keep me posted.

 

Best regards,

Jenniffer