Google Nest 3rd Gen not controlling boiler

[isthisalsotaken]

Hello

Had a Google 3rd Gen fitted to my new Worcester Greenstar 8000 boiler (definitely compatible) today, but it doesn't seem to control the boiler, which relentlessly heats the place up until I switch it off (at the mains). Tried a reset (hold heat link down for 10 secs) and a factory reset ('all settings' via the thermostat) but I still see that **bleep** pilot light on even if the thermostat is set to 'off'.  I can hear the heat link click on/off when I use the themostat or app. Any suggestions?

[CristianC]

Hey @isthisalsotaken,

I'd love to help. Can you tell me what wires you have in the Heat Link terminals?

[AlexD]

Hi, I wanted to check in.

Do you need any further assistance? If so, make sure to let me know.

[AlexD]

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Thanks, AlexD.