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Google assiatant not providing nest home temperature

Rt2
Community Member

I have 2 extra sensors, when the extra sensor is active, google assistant cannot provide temperature inside. It says, something went wrong.   If I use the sensor in the thermostat,  google assistant is able to provide temperature inside.

4 REPLIES 4

DanMcCollum
Community Member

I'm having the exact same problem. Reset the Nest Thermostat and didn't solve the problem. As with the user above, Google Home returns the thermostat temp but not the sensors. 

 

Help!

Jake
Community Specialist
Community Specialist

Hey all,

 

I am sorry to hear about the issue. I know this is not the most ideal situation. I did find a helpful article with some troubleshooting steps that could be of help. Please let me know if that helps resolve the issue.


Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,


I wanted to check in and see if you are still in need of any help with your device? Please let me know if the article was of any help, as I would be happy to assist, and answer any questions you may have.
 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake