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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4529 Views
  • 0 replies
  • 5 kudos

Nest thinks I have a heat pump. I do not.

[Note I see other threads with the same question, but none are definitively answered.]I have a Google Nest thermostat. My house uses a conventional gas forced-air furnace. There is no heat pump. However the Nest thermostat thinks there's a heat pump,...

Big disappointment in the "Learning" thermostat

I just purchased two Nest Learning thermostats. After installing the first one, I spent an hour or so trying to understand the learning features, especially as Early On and how the thermostat can start the furnace earlier or later, depending upon the...

ECO turns off my itself

I have a Nest Learning Thermostat that is at a vacation home. When we're not there, we set it to ECO to save heating costs. Last winter, we had no problem with this. However, this winter the Nest randomly turns off ECO (and follows the temp schedule)...

MGJeep by Community Member
  • 607 Views
  • 6 replies
  • 2 kudos

Replacement thermostat

Haven’t received the replacement thermostat yet, over 2month? Please advise the status. 8-5970000033600

Haitao by Community Member
  • 341 Views
  • 5 replies
  • 0 kudos

Aux heat & heat pump Questions

I've been unable to have my Aux heat assist heat pump as neededSo while the heat pump is heating - use the Aux heating element in the furnace to arrive at my set temp (70) Thanks -MarkPS - this heat pump is an Amana and furnace is typical ( just upgr...

Heating pump running when boiler off

We are finding that the pump starts running at random times of the day and night when the boiler isn't running. We can't stop it except by switching off the power supply to the pump.

Nick1865 by Community Member
  • 1130 Views
  • 9 replies
  • 0 kudos
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