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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22747 Views
  • 0 replies
  • 7 kudos

Bettary life short, is this normal?

My Nest Thermostat was purchased 2 years ago. It worked perfect in the first one year (no C wire connected). However, one year later the original bettary replaced, then the bettary lift drained incredible fast, low bettary warning after a few weeks a...

Nest thermostat shows wrong temperature

New thermostat shows wrong ambient air temperature by + 7 degrees. Tried factory reset in order to calibrate the internal sensor - no change. Sensor is working and fluctuates well with daily temperature changes; opening and closing of external doors ...

Stairway2 by • Community Member
  • 556 Views
  • 2 replies
  • 0 kudos

Nest Thermostat (4th Gen) and Energy Kinetics System 2000

I'm trying to figure out the wiring configuration for my heating system...it's an Energy Kinectics System 2000 . I have 4 separate heating-only zones.Here is a picture of my zone controller - https://ibb.co/3hzDTKhThere are 4 wires spliced (R,Y,G, B)...

s2g by • Community Member
  • 724 Views
  • 3 replies
  • 0 kudos

Nest won't switch off scheduled heating.

Hi. I have been holding off as long as possible with the heating like most people but have recently switched heat on manually via the Nest. This week I caved and set a schedule. Heat comes on fine as scheduled but doesn't switch off. I realised after...

SGuy1 by • Community Member
  • 745 Views
  • 3 replies
  • 0 kudos

can not send an invitation

I'm trying to invite my partner to the Nest Learning Thermostat.She has a Google account and a Gmail address, but the invitation is not sentI get the message:"an invitation cannot be sent to ******@gmail.comHow can i invite a family member to the Nes...

Resolved! 3rd Gen. Nest Learning thermostat compatibility

Got a new 3rd Gen. Nest Learning thermostat to replace a Honeywell Home ProSeries (TH4210U2002) thermostat , got 6 wires on the Honeywell thermostat connectors, Y , G , C, O/B , R and on the sixth connector with two labels , AUX-W2.Could someone plea...

Rex123 by • Community Member
  • 460 Views
  • 1 replies
  • 0 kudos

Thermostat changing temps on it's own

I own 2 Nest thermostats, both model Display 3.4, software 6.2-27Both have worked perfectly for years. Both now have a strange problem. At least 2 times a week, both of them, ON THEIR OWN, turn up the heat. One turns it up to 70 degrees, the other to...

awardb by • Community Member
  • 671 Views
  • 3 replies
  • 0 kudos

Resolved! Reconnect Nest 2020 Thermostat to New Router

I had a new router installed, So now I do not have a connection to the wifi as there is a new network. I know a few of the steps to reconnect but not all. I have removed the device on the Home app (android) and clicked on add new device, thermostst, ...

mrelmo by • Community Member
  • 1136 Views
  • 4 replies
  • 0 kudos
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