12-02-2023 06:02 AM
New thermostat shows wrong ambient air temperature by + 7 degrees. Tried factory reset in order to calibrate the internal sensor - no change. Sensor is working and fluctuates well with daily temperature changes; opening and closing of external doors etc. Everything is working well except for an accurate measurement of house temperature. Any thoughts appreciated.
12-02-2023 11:48 PM
I have recently installed 2x thermostats, one is 10 degrees out and the other is 5 degrees out.
Not ideal when we have a new born, thinking of putting our Hive back in as this dangerous for us
12-07-2023 09:14 AM
Hi folks,
Yikes! I'm sorry to hear that your thermostats are showing incorrect ambient temperature. A few questions:
Also, if you have the Nest Learning Thermostat or the Nest Thermostat E, go to Settings > Technical Info > Network then check for its Signal strength value. The signal strength has a maximum value of 100. A signal strength of 75 is considered strong, while a value of 36 or lower is considered weak.
I'll look forward to your response.
Best,
Zoe