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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21797 Views
  • 0 replies
  • 6 kudos

Return policy

I read a previous post about somebody filing a complaint with the better business bureau. My nest learning thermometer can't even see my Wi-Fi system. I have four cameras two doorbells and four nest protects. They want to hold a $180 on my credit car...

Robertx1x by • Community Member
  • 646 Views
  • 1 replies
  • 0 kudos

Wifi Issue / Slow Screen Turn On

Excuse the rambling.I have three learning thermostats, 2 work no issue, 1 has decided it can't connect if it finds the signal or find the wifi signal. In addition at times it is now slow to light up when pressed or when someone walks by.Error Code: n...

All seems fine but no heat!

Please help!No error code, Wi-Fi connected, Heat link re-set, restarted everything- but still no heat. I don’t know what to do! This was a problem before the summer and a new thermostat was installed yesterday- all was working fine, now nothing again...

Did I buy wrong thermostat?

HiI've just bought google nwst learning thermostat in black colour because it was on sale. I watched some videos before I bought it but the once I've opened up the box it looks completely different to the videos I saw. Video one has a round base and ...

Jam6008 by • Community Member
  • 1700 Views
  • 10 replies
  • 0 kudos

Resolved! Resetting 3rd Gen Thermsotat without losing Equipment setup

We're moving home in a couple of weeks time. The new owners have never had a Nest Themrostat before so I want them to have a painless experience turning on their heating and hot water when they arrive.Ideally i'd just like to remove myself as the own...

TeeKay99 by • Community Member
  • 1462 Views
  • 4 replies
  • 0 kudos

Nest heat link is dead

I came home today to find an error message on learning thermostat - H71. I looked through troubleshooting pages and there should be a yellow led on the heat link if the connection has been lost. There are no lights on on the device. It's completely d...

Pduffy87 by • Community Member
  • 1128 Views
  • 7 replies
  • 0 kudos
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