Nest app offline thermostat okay

[RAYJAY]

Hello out there, my home app thermostat said offline, but the thermostat it self was online, all I did was restart, (not reset) the thermostat you won't lose your information and everything was fine, app back to normal

[Markjosephp]

Hello RAYJAY,

Thanks for sharing your experience. I understand the feeling when smart home devices don't sync up properly. Your tip about simply restarting the Nest Thermostat without resetting it is really helpful. It's a quick and easy solution that can save a lot of hassle.

I'm glad to hear that your Google Home app is back to normal as well and that you didn't lose any information. Technology can be quirky sometimes, but it's awesome when simple fixes like this do the trick!

Let us know if you need more help—we're always here.

Best regards,
Mark