Hello Skf2,
Thank you for reaching out and bringing your concern regarding the non-functioning Nest Thermostat to our attention. We understand how crucial it is to have a properly working device, and we appreciate your trust in our device.
To assist you promptly, we suggest reaching out to Nest Support directly. You can contact them by filling out this form and proceeding with the support channels.
We hope this information proves helpful, and we apologize for any inconvenience you may have experienced. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know—we're always here to help!
Best regards,
Mark
