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Heat is On but Thermostat is Off

cas78
Community Member

My home is currently 85 degrees Fahrenheit inside when it is 45 degrees Fahrenheit outside yet all of my five Nest Learning thermostats (Gen 2) that control different zones in my home say my system is off. To this point none of them are colored in orange which would indicate they are heating (nor have they been) but the heat is pumping as my floors (radiant heat) are hot. I have my auto-schedule turned off for each thermostat and I have reset each thermostat and nothing has changed. My house has been like this for a few days now and nothing is working. I have had this system in place a few years and have not previously had problems. I don't know what triggered the issue. I would greatly appreciate any help someone can offer. Thank you.

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey cas78,

 

Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with the heat from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey cas78,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey cas78,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake