02-27-2022 11:43 AM
Heat link has totally stopped working.. no lights nothing mains power all ok so it's not that...
03-01-2022 01:50 AM
Thanks for reaching out to us @TRH . I am sorry to hear you are having difficulties with your device. I would be happy to try and assist.
If you have not already, check the breakers and switches at the location, to make sure nothing has tripped. Also check the boiler as it can sometimes have a separate switch on it. Confirm it has power, it should have a display or LED that turns on.
If it all looks good try and power cycle the Heat Link, if you're comfortable in doing so. Turn the power to the Heat Link off for a few minutes and then turn it back on. See if it has any reaction after when you press the button on it.
03-02-2022 04:28 AM
All sorted thanks replacement het link sent and now fitted
03-02-2022 10:22 AM
I'm glad to hear that. I'm going to lock this thread. Should anything come up, feel free to open a new one.