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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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issues with cooling

thermostats says 2+ hours to cool but never really cool. No issues with AC already had a issues with thermostat.

vmolivia by Community Member
  • 335 Views
  • 1 replies
  • 0 kudos

Nest thermostat turns on heat and AC at same time

Today I upgraded my existing nest thermostats to third generation nest thermostats, which replaced first and second generation nest thermostats that functioned flawlessly for years. One of the thermostats would run continuously and never quite cool o...

TXJIUJITSU by Community Member
  • 3346 Views
  • 11 replies
  • 0 kudos

Can a seperate 24v battery be used to supply power to Nest gen 3?

Can a seperate 24v battery be used to supply power to Nest gen 3? I heat only for baseboards and currently use a 24v transformer plugged into a wall outlet. I'm trying to find out if I can just buy a battery that will supply enough power to run for a...

Spg07 by Community Member
  • 521 Views
  • 1 replies
  • 0 kudos

Heat link stopped working - says replace heatlink

Hi help please.My heat link has stopped working - no lights nothing. the display on the nest unit says to replace heat link. how do I do this please and where do I get one from.We live off grid and this is our only sourse of heat and hot water so not...

ACP by Community Member
  • 396 Views
  • 1 replies
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Thermostat Factory Reset caused by rush hour event

I have a 3 story house with a Nest 3rd generation on each floor. I went out of town for 2 days and after a rush hour event all 3 thermostats go offline. When I get home all of my thermostats are totally factory reset and my house is 90 degrees almost...

Hot water not always following schedule

We’ve found recently our hot water isn’t always following the nest schedule. It seems to be completely random that some mornings or evenings it doesn’t switch on. Has anyone else experienced this or does anyone know why it wouldn’t just heat at the s...

BeccaC by Community Member
  • 417 Views
  • 1 replies
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Is it possible to integrate Nest into my new homes HVAC

Hello,Moved into a new home with a Honeywell system including a THM5320R unit. House is 3 floors plus basement with 2 zone HVAC; one thermostat on the main floor, one on the third floor (wireless) and a thermostat for infloor heating. There is also a...

fantec unit.JPG damper2.JPG damper1.JPG honeywell setup.JPG
Scotty2H by Community Member
  • 554 Views
  • 1 replies
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Resolved! Can't add device

I had a nest thermostat and it worked fine. I got a new router and network, so my nest was offline. Tried to add the new network name, no luck. Directions said to delete device and add again. Now I can't add the device back. Frustrated.

Trouble adding a device

I had a nest thermostat and it worked fine. I got a new router and network, so my nest was offline. Tried to add the new network name, no luck. Directions said to delete device and add again. Now I can't add the device back. Frustrated.

Thermostat issue

Hello, how do i permanently turn off eco mode. I want the temperature to stay at one cooling temperature all day and night.

CB2024 by Community Member
  • 389 Views
  • 1 replies
  • 0 kudos
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