Heat won’t start

[KMcGehee]

Nest is online, breakers have been reset, has only powered on once and for 2 seconds. Have restarted the nest within the thermostat, no results. 

[Jenelyn_O]

Hi KMcGehee,

Thanks for reaching out and for being a step ahead of us. A few questions: what type of Nest Thermostat do you have? In what country are you located? Do you have a C wire? Is your thermostat newly installed? Please check your thermostat's Equipment and check if you'll find any messages or codes there. Also, provide your thermostat's power readings.

You can follow these guides:

Thermostat's Equipment

1. Go to your thermostat Quick View menu.
2. Go to Settings.
3. Look for Equipment.

Thermostat's Power Readings

1. Go to your thermostat Quick View menu.
2. Go to Settings.
3. Look for Technical Info.
4. Select Power.

Best,

Jenelyn