Heat won’t turn on

[Jamieinla]

Hello, we just installed a replacement Nest E.  Everything appears to be set up correctly, but the only thing that will turn on is the fan. We can’t get the heat or A/C to work. Any suggestions on troubleshooting? It was 51 degrees in my house this morning. Brrr

[Patrick_Caezza]

Can you post a picture of how you have the Nest base wired and can you also post a picture of the terminal block on the control board in the furnace/air handler?

[Jeran]

Thank you for helping out on this thread, Patrick_Caezza!

Hey there Jamieinla,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jhonleanmel]

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

[Markjosephp]

Hello Jamieinla,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

Thanks,

Mark