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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4765 Views
  • 0 replies
  • 5 kudos

H71 Heat link not flashing

London user, Thermostat showing H71, have followed the community chat to reset the heat link but no flashing lights are shown. Seems the best link is faulty. Can't put heating on or hot water. Any advice on how to contact Google Support appreciated.

Slosher by Community Member
  • 373 Views
  • 3 replies
  • 0 kudos

Cant use my thermostat home logo with a download icon on top

I can't get my thermostat past logo of the nest house with a download icon on top. I have held button for 10 seconds for it to restart get the Google logo then it reverts back to nest house. It would not work correctly so I did a factory reset. Any i...

Connecting my wife to our nest

My iPhone is currently connected to the nest thermostat and I have invited my wife to join through the Google account and when I click through I’m struggling to find the connect code as the thermostat says it’s already connected to my account. Any su...

Nest wifi

Wifi keeps disconnecting from Nest. Not having any issues with wifi for rest of devices in the house

Spp3019 by Community Member
  • 415 Views
  • 3 replies
  • 0 kudos

Nest Thermostats keep overheating

I have seven heating zones in my house. My two main Nest thermostats (the ones that also control the upstairs/downstairs ac) are routinely overheating my rooms. We set the temp to 66 and it still cranks up the heat until we’re baking at 80 degrees. I...

Lpie by Community Member
  • 2066 Views
  • 6 replies
  • 0 kudos

Multiple Nest Thermostats in One House

I have found the solution to the problem of connecting multiple Nest thermostats in the same home. Many of us have found we had to create additional “homes” in the Google Home app in order to add more than one Nest thermostat.After hours of troublesh...

MrIcey by Community Member
  • 4836 Views
  • 3 replies
  • 4 kudos

Nest heat link not pairing with thermostat E

Hi all. I tried to set up my nest thermostat e with heat link. It's second day and still. No results. During setup is everything smooth till my heat link need to be connected with themo.. E. Every time same issue th026. I was trying to reset heat lin...

Ang3l0s_pl by Community Member
  • 2511 Views
  • 3 replies
  • 0 kudos
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