Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Confirm my wiring compatibility
When I ran the comparability test on our current thermostat, it said it was compatible with a Nest. When installing our Nest via the app, I was told our system was incompatible and I could not complete the install process. We have W, Rh, R, G, and Y ...
Nest thermostat
I cannot get my phone to sync. I have tried all the suggested fixes. I do not get a code when I push what I am supposed to, and nothing happened when I scanned the QR code. Any help would be appreciated. Joan
Power Connector Installed, STILL GETTING ERRORS
After using a 24v transformer and still getting errors (although the transformer was adequately supplying power and batteries were consistently being charged) I was sent a free Power Connector. I installed the Power Connector as per the instructions ...
Outdoor temperature 15° too high
I have my thermostat set to show the outside temperature when I walk in the room. For the last couple of days it has been displaying a temperature which is around 15° higher than the actual outside temperature.
Nest thermostat history delay
The history on my Nest thermostat was always one day behind. Now, it is 2 days behind. Today is Thursday, and the most recent date it shows is now Tuesday instead of Wednesday.
Nest E - can it have multiple heat links?
Can you pair additional heat links with the Nest E?I have 2 heating zones and thermostat positions - can I use 2 heat links and one room stat?If so where can i get an additional E Heat Link from?I don't want to replace my current controller, just the...
Living in Kuwait and Nest Thermostat 3rd gen doesn't show weather
Hi matesI am living in Kuwait and just purchased nest thermostat learning 3rd gen device. I installed it without any issue and start the configuration. However I faced weather doesn't show after initial setup. My steps were:1. During configuration, n...
Resolved! Setting up heat link without QR code
I have just tried to set up my nest thermostat. Whilst trying to do the heat link I dropped the piece with the QR code and can’t find it. How do I get it connected without that QR code? I tried to unscrew the back off but they are weird star shaped s...
Temperature Presets
How do I erase all presets and start over?
