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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22782 Views
  • 0 replies
  • 7 kudos

Ac quite when internet went out

My internet went out my nest lost connection when the internet came back up it had lost the WiFi so I reentered the internet and password! Then the ac quite cooling! Help

Ahawki by • Community Member
  • 715 Views
  • 4 replies
  • 0 kudos

AC no longer showing on thermostat

My Nest unit is 4 years old and original unit in the house. I tried to turn it to cooling and that option is no longer showing. How can I get this back and why is it doing this?

Amymc707 by • Community Member
  • 587 Views
  • 3 replies
  • 0 kudos

Learning Thermostat making clicking noise outside at heat pump

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-Learning-Thermostat-Causes-Clicking-Noise-on-Outside-A-C/m-p/20806My issue seems to be identical to the one at the link above.I have 3 heat pumps for my house. Recently had the main one reb...

Brand667 by • Community Member
  • 4281 Views
  • 16 replies
  • 0 kudos

Google assiatant not providing nest home temperature

I have 2 extra sensors, when the extra sensor is active, google assistant cannot provide temperature inside. It says, something went wrong. If I use the sensor in the thermostat, google assistant is able to provide temperature inside.

Rt2 by • Community Member
  • 800 Views
  • 4 replies
  • 0 kudos

gen3 thermostat black screen blinking green the red

I turned my nest off because the weather was nice for a few days, this morning I went to turn it on. on my app it said it was off line. So I went to the thermostat and the screen is black with a tiny green light flashing. I've tried charging it and p...

dagraham56 by • Community Member
  • 1037 Views
  • 3 replies
  • 0 kudos

Nest refund delays

Hi,I recently had issues with my nest thermostat which involved me getting two replacements sent out, which was received and my broken ones were sent back. i was told in November that it would take 13 weeks for my refund £100 which was the cost to ha...

James13 by • Community Member
  • 1358 Views
  • 8 replies
  • 0 kudos

blower fan turns off when Nest is engaged in cooling

Replaced old thermostat with Nest gen 3. My wires are red (1), green (1), white (1), yellow(1). The old thermostat had a connecter between the Rh and Rc, the previous thermostat connection was Red to Rh. With Nest, I connected the Red wire to Rh, Yel...

ike41 by • Community Member
  • 3407 Views
  • 15 replies
  • 2 kudos

Resolved! Heat Link Broken

My heat link appears to have broken. It has no lights on and pressing the reset button doesn’t do anything. I contacted the company who supplied and fitted the thermostat however they referred me to contact Nest. I tried to use online chat but it was...

KM10 by • Community Member
  • 2758 Views
  • 16 replies
  • 0 kudos
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