Heating mode not stop when the temperature reached

[TamNguyen]

Heating mode not stop when the temperature reached, how can i fix it. The cooling mode work well

[aatienza]

Hey TamNguyen,

Thanks for reaching out. Let's see what's going on — could you tell us the type of Nest thermostat you have? When did it start happening? When was the last time your HVAC system was maintained? How is your Nest Thermostat wired? Also, what country are you located in?

Looking forward to your response.

Thanks,

Archie

[Jenelyn_O]

Hi there,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Jenelyn

[Jenelyn_O]

Hi TamNguyen,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Regards,

Jenelyn