Hi, My nest turn orange, then it says alt.heat stage 2. the heat does not come on.

[Jeff20]

#

[ThermostatSucks]

Mine is back to doing this same thing. It starts up, as if it's going to kick on with heat, then after the motor appears to about to blow heat... it immediately turns off. I don't use my 2 year old furnace the rest of the year, and soon as it became chilly it acts up.it did this last year as well

[EdwardT]

Hi folks,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• How is your Nest Thermostat wired?
• What is the power reading of your Nest Thermostat? You can find this information by going to Settings > Technical Info > Power.

Thanks,

Edward

[EdwardT]

Hi folks,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

[EdwardT]

Hi folks,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[SeanRom]

Did a solution get found. I have the same issue

[EdwardT]

Hi SeanRom,

Thanks for letting us know. I'm sorry to hear that you're also having this issue. Please let us know the following information so we can investigate further.

• What type of Nest Thermostat do you have?
• How is your Nest Thermostat wired?
• What is the power reading of your Nest Thermostat? You can find this information by going to Settings > Technical Info > Power.

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hey SeanRom,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[EdwardT]

Hi SeanRom,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward