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Hot air on co

TiredAndHungry
Community Member

I have a nest learning thermostat, got it in Sept 2021 it worked fine all this time. I tried to use the AC and it only blows hot air. I called an HVAC company and their tech said it was the nest thermostat not switching the valve over to ac for some reason.

6 REPLIES 6

TiredAndHungry
Community Member

the unit is a single stage heat pump with an auxiliary heat and emergency heat. 

Jake
Community Specialist
Community Specialist

Hey TiredAndHungry,

 

I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Thanks, I called customer service and it turned out to be a faulty thermostat. A replacement is on its way. 

Jake
Community Specialist
Community Specialist

Hi TiredAndHungry,

 

I am glad to hear you were able to get a replacement. I wanted to check in and see if had any further questions from here. Please let me know, as I would be happy to assist, and answer any you may have.

Best regards,
Jake

Jenelyn_O
Community Specialist
Community Specialist

Hi folks,

 

Chiming in — how's your Nest Thermostat replacement? Please let us know if you still have further questions or concerns, as we'll be willing to assist you. 

 

I appreciate your help, Jake.

 

Thanks,

Jenelyn

Markjosephp
Community Specialist
Community Specialist

Hello TiredAndHungry,

 

It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.

Regards,

Mark