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Hot water not coming on as per schedule

Stanley47
Community Member

Hi, For the past few days my Nest refuses to turn the hot water on as per the schedule. On the Nest device as well as on the phone I can see the screen go orange showing hot water is on but the boiler isn't firing up. The same is true for Boost, phone shows Boost is on but boiler is still off.

If I turn it on manually then it works but I also get central heating on which I don't want.

When the schedule is due I can hear clicking noises from the Nest link device and the boiler but it doesn't fire up. As soon as I hit the manual option everything starts to work.

Yesterday after lots of searching I found below post, I tried resetting the hot water schedule as discussed in the post followed by creating a new one. That worked for the next two scheduled slots but now it has stopped again.

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Hot-water-not-working/td-p/26349/page/3

Everything was working fine until a few days ago. Can anyone please help as this is so annoying? 

 

 

 

 

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi Stanley47,

 

Thank you for posting. I understand you're frustrated that the hot water schedule isn't working as expected. That must be really inconvenient..

 

Please refer to this article about domestic hot water control that might be helpful. It has some troubleshooting tips that could get your hot water back on track.

 

In the meantime, please don't hesitate to let me know if you have any questions or need further assistance. I'm here to help.

 

Regards,

Byron