Hot water tank coming on randomly

[CritchleyD]

Hi

since installing the app a week ago the hot water tank has been coming on randomly during the night. There are no auto settings in place and legionnaires has been disabled. Can anyone help?

[DragosC]

Hi there. @CritchleyD.

Thanks for reaching out. Could you tell us please if you've tried a click test? Please go in front of the Heat Link with your phone and boost the hot water, if you hear a click shortly after, please turn it off and listen for another click. Let us know how it went.

[AndaD]

@CritchleyD, 

Hi there again, I'm just passing by and wanted to see if you managed to follow the steps offered by my colleagues? Let me know if there's something else I can assist you with. 

[AndaD]

@CritchleyD

Since this threat hasn't been updated in a while, I'll have to go ahead and lock it. No worries — you can always reach back and start a new one. Thanks for understanding, stay safe and take care!