Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Green wire is on "C" terminal on old thermostat. Customer has gas furnace

I'm changing a "Honeywell thermostat" ( looks like), and there are 4 wires. The furnace is "gas". The green wire is on the "C" terminal. I thought the green wire was normally the "fan" wire. Do I still hook the green wire up the "C" terminal on the n...

Hot water, pump running while off

Hi, I have a nest 3rd generation thermostat, a heat only boiler and hot water tank, I’ve got both heating and hot water switched off on the nest but the pump still runs and there’s a green light on the heat link it’s annoying as I’ve got the heating ...

Nest issues

I changed out a furnace and AC with an existing nest. Started up the new system in cooling mode. Only the condenser pulled in and not fan on the furnace. 4 wire set up with typical RWGY. Fan comes on in heating mode. Do I need to pull a common up to ...

Nest app logon to Google TV

I cannot logon to Nest app within Google TV.Nest asks my logon credentials, I am always logon to Nest with Google credentials question how to logon Nest?BRAri1

Wiring help

I have an electric boiler and also a AC unit. my old thermostat was wired up with a wire in Y, W, Rc and Rh - with a jumper between Rc and Rh. I wired the Nest the same way - minus the jumper. The thermostat dies every 2-3 days and then i need to pop...

Neat Thermostat keeps going offline

Starting last week my Nest Thermostat has had an issue with going offline. I charged the thermostat even though it said the power was fine, have checked my router and Wi-Fi and reset that, went through all the steps provided by Nest for troubleshooti...