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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4636 Views
  • 0 replies
  • 5 kudos

Nest Thermostat & Google Home app.

Google Home shows Nest thermostat was deleted from app. Tried reinstalling it but app saying there is an error and won’t reinstall?

Pm1 by Community Member
  • 117 Views
  • 0 replies
  • 0 kudos

Resolved! Confirm my wiring compatibility

When I ran the comparability test on our current thermostat, it said it was compatible with a Nest. When installing our Nest via the app, I was told our system was incompatible and I could not complete the install process. We have W, Rh, R, G, and Y ...

Thermostat.png
Heathsalz by Community Member
  • 1222 Views
  • 6 replies
  • 1 kudos

Nest thermostat

I cannot get my phone to sync. I have tried all the suggested fixes. I do not get a code when I push what I am supposed to, and nothing happened when I scanned the QR code. Any help would be appreciated. Joan

Joan2 by Community Member
  • 326 Views
  • 3 replies
  • 0 kudos

Power Connector Installed, STILL GETTING ERRORS

After using a 24v transformer and still getting errors (although the transformer was adequately supplying power and batteries were consistently being charged) I was sent a free Power Connector. I installed the Power Connector as per the instructions ...

B_K_ by Community Member
  • 368 Views
  • 3 replies
  • 0 kudos

Outdoor temperature 15° too high

I have my thermostat set to show the outside temperature when I walk in the room. For the last couple of days it has been displaying a temperature which is around 15° higher than the actual outside temperature.

MCL1 by Community Member
  • 356 Views
  • 3 replies
  • 0 kudos

Nest thermostat history delay

The history on my Nest thermostat was always one day behind. Now, it is 2 days behind. Today is Thursday, and the most recent date it shows is now Tuesday instead of Wednesday.

Kenbaert by Community Member
  • 2385 Views
  • 11 replies
  • 1 kudos

Nest E - can it have multiple heat links?

Can you pair additional heat links with the Nest E?I have 2 heating zones and thermostat positions - can I use 2 heat links and one room stat?If so where can i get an additional E Heat Link from?I don't want to replace my current controller, just the...

DP74 by Community Member
  • 587 Views
  • 4 replies
  • 0 kudos

Resolved! Setting up heat link without QR code

I have just tried to set up my nest thermostat. Whilst trying to do the heat link I dropped the piece with the QR code and can’t find it. How do I get it connected without that QR code? I tried to unscrew the back off but they are weird star shaped s...

Vicksg by Community Member
  • 698 Views
  • 4 replies
  • 0 kudos
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