I already have a nest learning thermostat in the wall, no need to remove the old one. Setting it up

[xXWlWXx]

I dont have a single clue what a platform is so I dont know if this is posted in the right place. I already have a nest learning thermostat in the wall, the a/c guy put it in there, but he didn't guide us through the setting up process. I dont have a single clue about this kind of stuff, absolutely new to this in every way

[David_K]

Not to worry, you're in the right place! Follow these steps:

1. If you haven’t already, download the Nest app on a phone or tablet.
2. On the Nest app home screen, tap the Settings cog.
3. Tap Add product. The app will switch to a camera view to scan the thermostat’s QR code.
4. On the thermostat, press it to open the quick view menu and tap the Settings cog.
5. Turn the ring to select Nest app and press to open it.
6. Select QR code. Your thermostat will show you a unique QR code to scan with the app. If it doesn't, tap Continue without scanning in the app and select Get entry key on your thermostat instead.
7. Follow the remaining steps in the Nest app.

[Jenelyn_O]

Hi there,

Thanks for reaching out. I just want to check if you managed to see the response above. Were you able to try the troubleshooting steps that have been provided? Please let us know how it goes.

I appreciate the help, @David_K.

Best,

Jenelyn

[Jenelyn_O]

Hi xXWlWXx,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Jenelyn