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I have Trane system,The heat pump unit outside not kick on (sometimes)

Bbaobaob
Community Member

Hi! Please help...i have Trane system (does nest work woth Trane?) and sometimes the heat pump unit outside not kick on, just the fan not the warm air. And then i tried to turn the aux heat on(outside temperature is 40), the warm air come out (around 90-95 degrees at the air vent) and the the outside unit still not running. I dont know what happened with that, i had heat pump with electric coil aux heat.

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