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I only see away and home, not how to set the temperature in the app

Jjjjjjjjjj1
Community Member

‎02-13-2025 10:57 PM

Anyone know why I only see home or away in my app, and no way to set the temperature only?

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virnab
Community Specialist
Community Specialist

‎02-17-2025 04:35 PM

Hi Jjjjjjjjjj1,

 

Thanks for reaching out to our community.

I appreciate your inquiry about why you can only see “home” or "away” in your app and there is no way to set the temperature only. No worries, help is here.

Before I start providing assistance, I have a few questions for you:

  • Could you please confirm which Nest thermostat model you have? For your reference, you can check out this article on How to tell which Nest Thermostat you have.
  • Did you set up your thermostat with the Google Home app or with the Nest app?
  • Could you please share with me a screenshot of your app main screen?

Thanks for your kind attention; I will be looking forward to your response.

 

Best regards,

Virna

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