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Installed nest learning thermostat will not power up when power is turned on

Jeffreysizz
Community Member

‎11-24-2023 05:22 PM

I installed the thermostat and turn on the power. Nothing on the screen help. It's really cold here.

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Markjosephp
Community Specialist
Community Specialist

‎12-05-2023 09:43 AM

Hello Jeffreysizz,

Thank you for reaching out and sharing your situation with the Nest Thermostat installation. I understand how frustrating it can be, especially in the cold. Let's work together to troubleshoot the issue and get your heating system up and running.

Can you provide more details about the thermostat model and any specific steps you've taken so far? Also, double-check the power source and ensure the thermostat is correctly wired. If everything seems in order, share with us a photo of your old thermostat and Nest Thermostat wiring set up.

Keep me posted.

Regards,
Mark

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