11-07-2024 01:31 PM
Just installed a Nest Thermostat. Needed a Nest Power Connector as there is no C wire. System says my battery is at 2.945 Volts. I believe it requires at least 3.6 volts. What do i do from here?
11-12-2024 10:57 PM
Hi @BoomerSquadz ,
Thanks for reaching out to the Google Nest Community. I understand that you have questions regarding the correct battery levels on your Nest Thermostat. I'll be more than happy to answer any questions you may have. Before we continue, could you please reply to the following questions:
I'll be looking for your reply.
Best regards,
Derick.
11-14-2024 05:55 AM
Thanks Derickf
1. it’s a Nest thermostat
2. Battery status is “good.” Voltage is 3.162V
3. Network status is “connected strong”
11-14-2024 11:44 PM
Hey there!
Thank you for your reply. As I can see, everything seems to be good on your Nest Thermostat. We recommend installing a C wire or a Nest Power Connector to make sure that the system will provide consistent power to the thermostat and help the thermostat work properly. Below you will find some scenarios that require a C wire or Nest Power Connector.
You can take a look at the following article for more information: Nest Power Connector, Learn about the common or C wire.
I'll be looking for your reply,
Best regards,
Derick.
11-15-2024 04:02 AM
Hello Derick- my system does not have a C wire. I have already installed a Nest power connector.
11-16-2024 10:27 AM
Hey there!
Thank you for your reply, and provide me with that information once you install the Nest Power Connector. The system will work properly, and the Nest Power Connector will help the system to hold the battery level on your Nest Thermostat.
Please don’t hesitate to contact us back if you have any other questions.
Best regards,
Derick.