Leaf Question?

[DAR]

Why doesn't the leaf appear when I raise my cooling temperature?  It only appears when I lower the heating temperature 🤔

[MelbaDT]

Hey DAR, 

Thanks for reaching out to the Google Nest Community. 

What specific Nest thermostat do you have? If you have the Nest Thermostat E or Nest Learning Thermostat, the Leaf will appear based on pre-set temperatures on the first few days after it was installed. After that, Nest will personalize the Leaf to your home and temperature schedule:

• The Leaf will always appear when your thermostat is set to the following temperatures:
  • When heating, the Leaf will appear when the temperature is set to 62°F/16.5°C or below.
  • When cooling, the Leaf will appear when the temperature is set to 84°F/29°C or above.

Take a look at this link for more detailed explanation about the Nest Leaf: https://goo.gle/3j8SpwO

Best, 

Melba

[DAR]

The leaf appears on mine when I lower the heat below 67F or raise the cooling above 77F which makes no sense to me🤔

[MelbaDT]

Hey there, 

I understand — what specific Nest thermostat do you have? Also, when was it set up?

Best, 

Melba

[DAR]

It's the Nest learning thermostat and it was setup a few years ago 🤔

[DAR]

How do I delete my original post or is there no way to delete it🤔

[Jake]

Hey DAR,

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.
 

You can delete your original post by using the drop down arrow to the right of the post.

Best regards,
Jake

[DAR]

There is no delete option there is only an edit option 🤔

[Jake]

Hey DAR,

If you are logged into your account, the option should be under the drop down menu. Please let me know if you are still having trouble seeing that, as I would be happy to take a closer look into that.

Best regards,

Jake

[DAR]

I am logged in to my account but when I click on the drop down menu there is no delete option there is only an edit option.  When I click on the drop down menu in this reply to you then there is a delete option makes no sense to me🤔

[Jake]

Hey DAR,

That is a little weird. I will be sure to check in with our Team, and see if maybe it's a bug, as there should be an option for you to delete your post. 

Best regards,

Jake

[DAR]

I can delete some of my replies but not all of them and there is still no option to delete my original post this is very confusing 🤔

[Jake]

Hey DAR,

I am sorry you are not seeing the option on the main post. I can go ahead and lock the thread for you if you'd like? Please let me know as I would be happy to do that for you.

Best regards,

Jake

[DAR]

I don't care what you do with the post I was just curious why I can't see the delete option 👍

[Jake]

Hey DAR,

I am unsure as well why you are not able to delete your post. I did let our Team know that the option is not showing for you. I am going to go ahead and lock the thread at this time. If you run into any questions from here, please feel free to create a new post.

Best regards,

Jake