Learning Thermostats resulted in higher utility bills

[Dipsite]

Hello,

we bought and had professionally installed 2 learning thermostats in November and since then both gas (heat) and electric bills are much higher than previous years and trends. Any insights on what could be going wrong here or is there any help available to review all settings? 

Thanks

[Patrick_Caezza]

Gas and electrical rates are through the roof so far this season.

Look at the quantity used instead of the overall bill amount and see if you have an increase in gas and electricity usage.

With the cold weather that the country has been experiencing it can be hard to tell,

[Jenelyn_O]

Hi there,

Thanks for reaching out — were you able to try what Patrick_Caezza suggested you to check? It will help you to identify how  much electricity you used. Please  let me know if you still have questions  or  concerns, as I'll be willing to assist  you further.

I appreciate your help, @Patrick_Caezza.

Best,

Jenelyn

[Markjosephp]

Hello Dipsite,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks for assisting, Jenelyn.

Regards,

Mark

[Markjosephp]

Hi Dipsite,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

Thanks,

Mark