Long time taken to reduce temperate

[KenDavis]

Hi the thermostat says the temperature is 24.5 degrees but we have set the desired temperature to 21 degrees. I would have expected this to turn the radiators off so the temperature comes down and only use them once 21 degrees reached to maintain that temperate. Regardless of what I do the temperature seems to be 24.5 with the radiators pushing out heat still. 

[Markjosephp]

Hello KenDavis,

I'm sorry to hear about the issue you're experiencing with your Nest Thermostat. It sounds like there might be a discrepancy between the set temperature and the actual temperature in your home. Here are a few suggestions to troubleshoot the problem:

• Ensure that the thermostat is set to the desired temperature of 21 degrees. Sometimes, there could be accidental adjustments or programming issues.
• Check that there are no manual overrides or scheduled adjustments that might conflict with your desired temperature settings.
• Make sure the thermostat's temperature sensor is not exposed to direct sunlight, drafts, or heat-emitting devices. Incorrect sensor readings can lead to inaccurate temperature control.
• If the issue persists, try resetting your thermostat to its factory settings. This can often resolve software-related problems.
• It might take some time for the temperature to adjust after making changes, so give it a little time to see if the adjustments have the desired effect.

I hope this helps and that your thermostat starts functioning as expected soon.

Best regards,
Mark