Moving from enter key to matching thermostat in Nest App

[LittleMack]

Phone app has been spinning for 20 as I wait to enter the matching number for the thermostat in set up

[aguilarmateo]

Hi there,

Thanks for posting on the community. Sorry to hear about the situation you're running into with your Nest App. I'm happy to help you troubleshoot.

You can try the next steps: 

1. Make sure the app is updated to the latest version.
2. Uninstall and reinstall the app.
3. Check if your phone's software is updated to the latest version.
4. Restart your phone.

Let me know if you have more questions. 

Best regards, 

Chris