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My 3rd gen nest thermostat stopped connecting to WiFi and can’t find the network.

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Fadi Shana'ah 


On of my 3rd gen thermostats stopped connecting to WiFi and can’t find network anymore. I did all the trouble shooting steps you’ve recommended and didn’t solve the problem.  Please advice what shall I do now.


Community Member

Mine did the same about 24 hours ago.  I've factory reset the device and manually charged the battery to no avail. I noticed the was a software update on 8.31.21. I wonder if that had anything to do with the problem? 

I am having the same issue.  I tried all the recommended trouble shooting with no success.  Else where I have read that it is a faulty hardware.  My last update shows 6.1.21.  Please advise