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My nest app is not showing energy history. it says no usage until expanded.

Mike3406
Community Member

History was working now when I go to history it just says "No Usage" in the app. When I check it at the thermostat energy usage is there but not in the app. Doorbell, thermostat and phone are all on the same network. 

4 REPLIES 4

LeoLi
Community Member

Found a fix for my Google Nest (3rd gen).

 

 

 

I moved the Nest (it's on a stand) to the same room as its Heat Link under the boiler. Next day or so, the Usage history started to transfer from the Nest to the Android app (screenshot below). HOORAY!!!

Screenshot_20221214_100751_Nest.jpg

 

 

 

 

 

 

 

(Earlier tried changing the Nest's network connection to a different WiFi point's 5GHz band, but this didn't work) 

Vladut
Community Specialist
Community Specialist

Hi there, just checking in with you. Do you still need help?

AlexD
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.

george_t
Community Specialist
Community Specialist

Hi @Mike3406. Just checking in, do you still need help regarding this issue?

 

GeorgeT